------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: 95CP763-8FC8 password: krxQ2ZJ6k4e2xnqd ------------ k - kilo ( lowercase ) r - romeo ( lowercase ) x - x-ray ( lowercase ) Q - QUEBEC ( UPPERCASE ) 2 - 2 ( digit ) Z - ZULU ( UPPERCASE ) J - JULIETT ( UPPERCASE ) 6 - 6 ( digit ) k - kilo ( lowercase ) 4 - 4 ( digit ) e - echo ( lowercase ) 2 - 2 ( digit ) x - x-ray ( lowercase ) n - november ( lowercase ) q - quebec ( lowercase ) d - delta ( lowercase ) ------------