------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: JF2S633-8FC8 password: 3[ULbJWBQN0WFkI2 ------------ 3 - 3 ( digit ) [ - open bracket ( punctuation mark ) U - UNIFORM ( UPPERCASE ) L - LIMA ( UPPERCASE ) b - bravo ( lowercase ) J - JULIETT ( UPPERCASE ) W - WHISKY ( UPPERCASE ) B - BRAVO ( UPPERCASE ) Q - QUEBEC ( UPPERCASE ) N - NOVEMBER ( UPPERCASE ) 0 - zero ( digit ) W - WHISKY ( UPPERCASE ) F - FOXTROT ( UPPERCASE ) k - kilo ( lowercase ) I - INDIA ( UPPERCASE ) 2 - 2 ( digit ) ------------