------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: 2QW35G3-8FC8 password: br[GMJPMnLdyjak9 ------------ b - bravo ( lowercase ) r - romeo ( lowercase ) [ - open bracket ( punctuation mark ) G - GOLF ( UPPERCASE ) M - MIKE ( UPPERCASE ) J - JULIETT ( UPPERCASE ) P - PAPA ( UPPERCASE ) M - MIKE ( UPPERCASE ) n - november ( lowercase ) L - LIMA ( UPPERCASE ) d - delta ( lowercase ) y - yankee ( lowercase ) j - juliett ( lowercase ) a - alfa ( lowercase ) k - kilo ( lowercase ) 9 - 9 ( digit ) ------------