------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: 6ZRD1J3-8FC8 password: 69MQ2rcE7FM6Dmk2 ------------ 6 - 6 ( digit ) 9 - 9 ( digit ) M - MIKE ( UPPERCASE ) Q - QUEBEC ( UPPERCASE ) 2 - 2 ( digit ) r - romeo ( lowercase ) c - charlie ( lowercase ) E - ECHO ( UPPERCASE ) 7 - 7 ( digit ) F - FOXTROT ( UPPERCASE ) M - MIKE ( UPPERCASE ) 6 - 6 ( digit ) D - DELTA ( UPPERCASE ) m - mike ( lowercase ) k - kilo ( lowercase ) 2 - 2 ( digit ) ------------