------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: CYW52X2-8FC8 password: r91dFZzXram3393Z ------------ r - romeo ( lowercase ) 9 - 9 ( digit ) 1 - 1 ( digit ) d - delta ( lowercase ) F - FOXTROT ( UPPERCASE ) Z - ZULU ( UPPERCASE ) z - zulu ( lowercase ) X - X-RAY ( UPPERCASE ) r - romeo ( lowercase ) a - alfa ( lowercase ) m - mike ( lowercase ) 3 - 3 ( digit ) 3 - 3 ( digit ) 9 - 9 ( digit ) 3 - 3 ( digit ) Z - ZULU ( UPPERCASE ) ------------