------------ Thanks for your purchase! Please read the instructions CAREFULLY. INSTRUCTIONS: - Type the 16-character password. For UPPERCASE characters use SHIFT key. Take your time while typing password, my suggestion is to use NATO Phonetic guide under password (a-alpha, B-BRAVO, C-CHARLIE...). - Once you are done typing password, hold down left CTRL key and press ENTER key twice (CTRL-ENTER-ENTER). (Password is to be typed using a standard US QWERTY keyboard). NOTE: Sometimes if using master password within Setup/BIOS, just pressing ENTER after typing password will do. DELL Service Tag: DVB3L63-8FC8 password: m2G3Z3IDGrDr1G[s ------------ m - mike ( lowercase ) 2 - 2 ( digit ) G - GOLF ( UPPERCASE ) 3 - 3 ( digit ) Z - ZULU ( UPPERCASE ) 3 - 3 ( digit ) I - INDIA ( UPPERCASE ) D - DELTA ( UPPERCASE ) G - GOLF ( UPPERCASE ) r - romeo ( lowercase ) D - DELTA ( UPPERCASE ) r - romeo ( lowercase ) 1 - 1 ( digit ) G - GOLF ( UPPERCASE ) [ - open bracket ( punctuation mark ) s - sierra ( lowercase ) ------------